itil.co.il
The Israeli ITSM sharing siteITIL, ITSM, ITIL 2011, ITIL V3, ISO 20000, Service Desk, ITIL Assessment, ITIL processes, Incident Management, Event Management, Request fulfillment, Problem Management, Access Management, IT Operation Functions, ITIL Application Management, IT Operation Management, Strategy Management for IT services, Service Portfolio, Financial Management for IT services, Demand Management, Business Relationship Management, Design Coordination, Service Catalogue, Service Level Management, Availability Management, Capacit
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