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Voice User Interface Design VUI | Interface Design Lessons From The World Around Us

Voice User Interface Design VUI. Design and Business – The skills you’ll need in the future. April 24, 2012. I recently ran across the fantastic short film. 8220;Design the New Business”. Which you can watch online. It talks about the trials and tribulations designers and business people go through when they work together in new ways to solve challenging problems facing businesses today (sounds familiar? In particular, I really appreciate the fact that it covers business and designers outside the US.

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Voice User Interface Design VUI | Interface Design Lessons From The World Around Us | vuidesign.net Reviews

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Voice User Interface Design VUI. Design and Business – The skills you’ll need in the future. April 24, 2012. I recently ran across the fantastic short film. 8220;Design the New Business”. Which you can watch online. It talks about the trials and tribulations designers and business people go through when they work together in new ways to solve challenging problems facing businesses today (sounds familiar? In particular, I really appreciate the fact that it covers business and designers outside the US.

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Voice User Interface Design VUI | Interface Design Lessons From The World Around Us | vuidesign.net Reviews

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Voice User Interface Design VUI. Design and Business – The skills you’ll need in the future. April 24, 2012. I recently ran across the fantastic short film. 8220;Design the New Business”. Which you can watch online. It talks about the trials and tribulations designers and business people go through when they work together in new ways to solve challenging problems facing businesses today (sounds familiar? In particular, I really appreciate the fact that it covers business and designers outside the US.

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They are the world | Voice User Interface Design VUI

http://www.vuidesign.net/they-are-the-world.htm

Voice User Interface Design VUI. They are the world. April 18, 2011. And what better way to start this new season than with some linguistic fun. We all know the critical role they play in the world of speech and voice interactions, so I think this little homage is very well deserved. New baby, new look, new projects, new lessons. Can IVRs change their bad reputation? Leave a Reply Cancel reply. Your email address will not be published. Required fields are marked *. You may use these.

2

The Art (and Humor) of Error Messages | Voice User Interface Design VUI

http://www.vuidesign.net/the-art-and-humor-of-error-messages.htm

Voice User Interface Design VUI. The Art (and Humor) of Error Messages. February 24, 2010. Error recovery strategies and the verbiage around them has always been a hot topic of debate. We’ve all heard the classical “I’m sorry I didn’t hear you.”. And “I’m sorry I didn’t understand you.”. Messages that are normally implemented as global. To convey the meaning of “Hello, are you listening to me? In a subtle way. Of what the user has already heard, but rather slightly different variations. To help users rec...

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The Golden Circle – How to inspire users | Voice User Interface Design VUI

http://www.vuidesign.net/the-golden-circle-how-to-inspire-users.htm

Voice User Interface Design VUI. The Golden Circle – How to inspire users. August 16, 2010. I was recently listening to a talk by Simon Sinek. About how great leaders inspire. Everyone to take action. His premise is pretty simple yet very powerful, and can be better understood by looking at his Golder Circle. And its three layers: The core why. The cause), the middle how. The value proposition) and the external what. Both individuals as well as companies) think, act and communicate in the exact opposite.

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Multimodality | Voice User Interface Design VUI

http://www.vuidesign.net/category/multimodality

Voice User Interface Design VUI. Design and Business – The skills you’ll need in the future. April 24, 2012. I recently ran across the fantastic short film. 8220;Design the New Business”. Which you can watch online. It talks about the trials and tribulations designers and business people go through when they work together in new ways to solve challenging problems facing businesses today (sounds familiar? In particular, I really appreciate the fact that it covers business and designers outside the US.

5

Speech Industry | Voice User Interface Design VUI

http://www.vuidesign.net/category/industry

Voice User Interface Design VUI. Category Archives: Speech Industry. Speech and IVR industry articles and topics. Design and Business – The skills you’ll need in the future. April 24, 2012. I recently ran across the fantastic short film. 8220;Design the New Business”. Which you can watch online. It talks about the trials and tribulations designers and business people go through when they work together in new ways to solve challenging problems facing businesses today (sounds familiar? A chord with me:.

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thevuipost.blogspot.com

The VUI Post: September 2009

http://thevuipost.blogspot.com/2009_09_01_archive.html

Blog by Dr. Ahmed Bouzid and Dr. Weiye Ma on Voice User Interface (VUI) Design in the context of Interactive Voice Response (IVR) Telephony. Sunday, September 13, 2009. Zeno from the VUIDs group. Asked the following question:. Would be very interesting. I think in such cases, the potential fast-tracking is worth the mental map disruption. Was from Eduardo Olvera, who wrote:. Links to this post. Subscribe to: Posts (Atom). Promote The VUI Post. The Angel.com Blog. Voice User Inteface Design.

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The VUI Post: June 2008

http://thevuipost.blogspot.com/2008_06_01_archive.html

Blog by Dr. Ahmed Bouzid and Dr. Weiye Ma on Voice User Interface (VUI) Design in the context of Interactive Voice Response (IVR) Telephony. Saturday, June 21, 2008. Starting on the wrong note. I'm preparing a couple of presentations for the upcoming Speechtek. Gathering in NYC, where I will talk about why people hate IVR (will try to dig a bit deeper than the obvious) and what designers can do to be as smart as possible in their interactions with callers. Will be doing more thinking on this.

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The VUI Post: February 2008

http://thevuipost.blogspot.com/2008_02_01_archive.html

Blog by Dr. Ahmed Bouzid and Dr. Weiye Ma on Voice User Interface (VUI) Design in the context of Interactive Voice Response (IVR) Telephony. Thursday, February 28, 2008. New Study By VocaLabs. Was just published by VocaLabs. A consulting firm that specializes in call center customer feedback. The report, authored by Peter Leppik, finds that:. Read the rest at: http:/ www.vocalabs.com/resources/newsletter/newsletter37.html. Links to this post. Wednesday, February 27, 2008. Thoughts on launching a movement.

thevuipost.blogspot.com

The VUI Post: January 2008

http://thevuipost.blogspot.com/2008_01_01_archive.html

Blog by Dr. Ahmed Bouzid and Dr. Weiye Ma on Voice User Interface (VUI) Design in the context of Interactive Voice Response (IVR) Telephony. Sunday, January 27, 2008. Insight from Walt Tetschner. Have been engaged in a constructive email back and forth with Walt Tetschner. It started out nicely enough with him sending me a compliment about a piece I had recently published in TMCnet titled Treat Human Humanely and They Might Just Like IVR. A gesture I appreciated very much. Links to this post. Instead, fi...

thevuipost.blogspot.com

The VUI Post: May 2008

http://thevuipost.blogspot.com/2008_05_01_archive.html

Blog by Dr. Ahmed Bouzid and Dr. Weiye Ma on Voice User Interface (VUI) Design in the context of Interactive Voice Response (IVR) Telephony. Tuesday, May 6, 2008. Here is a short list of IVR failures that trigger in callers a feeling of outrage - or at least loathing and contempt! 1 You are forced to start all over after giving the IVR several pieces of information. That's right: nothing can make a person's day like having them emulate Sisyphus. While trying to reach customer support. Nice! This is of co...

thevuipost.blogspot.com

The VUI Post: December 2008

http://thevuipost.blogspot.com/2008_12_01_archive.html

Blog by Dr. Ahmed Bouzid and Dr. Weiye Ma on Voice User Interface (VUI) Design in the context of Interactive Voice Response (IVR) Telephony. Monday, December 22, 2008. Please listen carefully as we don't really care how awful our IVR is. But there is one particular little gem that, in spite of the thick skin of my ears, still gets my goat. I'm talking about, "Please listen carefully as our options may have changed! So wherefore the horrid little habit? Requires a bit of a struggle. If you are a VUI d...

thevuipost.blogspot.com

The VUI Post: November 2008

http://thevuipost.blogspot.com/2008_11_01_archive.html

Blog by Dr. Ahmed Bouzid and Dr. Weiye Ma on Voice User Interface (VUI) Design in the context of Interactive Voice Response (IVR) Telephony. Monday, November 17, 2008. Balentine's Brave New World. Been plowing through Bruce Balentine's new Book, " It's Better to be a Good Machine than a Bad Person. And I must say that so far I am enjoying it. Imagine being interrupted in mid-sentence by a machine: would you help not feeling irritated? Or how would you feel if the system were to order you around with "Giv...

thevuipost.blogspot.com

The VUI Post: January 2009

http://thevuipost.blogspot.com/2009_01_01_archive.html

Blog by Dr. Ahmed Bouzid and Dr. Weiye Ma on Voice User Interface (VUI) Design in the context of Interactive Voice Response (IVR) Telephony. Saturday, January 10, 2009. Closing the Dialog - Part I. There is little that the system can do in reaction to case (1). For the other scenarios,. We provide in the next few posts some guidelines that should be kept in mind on how to design the closing of a dialog. 1 Allow the users to explicitly end the dialog. 2 Allow the user to request a human agent. You should ...

thevuipost.blogspot.com

The VUI Post: July 2010

http://thevuipost.blogspot.com/2010_07_01_archive.html

Blog by Dr. Ahmed Bouzid and Dr. Weiye Ma on Voice User Interface (VUI) Design in the context of Interactive Voice Response (IVR) Telephony. Saturday, July 3, 2010. You've seen those commercials where they make noise about how when you call Citibank, you won't be tortured by an IVR? Links to this post. Subscribe to: Posts (Atom). Promote The VUI Post. The Angel.com Blog. Voice User Inteface Design. The Perfect Customer Experience. Subscribe to the feed. Enter your email address:.

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Voice User Interface Design VUI | Interface Design Lessons From The World Around Us

Voice User Interface Design VUI. Design and Business – The skills you’ll need in the future. April 24, 2012. I recently ran across the fantastic short film. 8220;Design the New Business”. Which you can watch online. It talks about the trials and tribulations designers and business people go through when they work together in new ways to solve challenging problems facing businesses today (sounds familiar? In particular, I really appreciate the fact that it covers business and designers outside the US.

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