tmimalaysia.wordpress.com
May | 2009 | Brain Food
https://tmimalaysia.wordpress.com/2009/05
Stories to nourish the brain, heart, and soul. Monthly Archives: May 2009. Good Service Sells: Lessons from Jenny, the Carlsberg lady. Being an Australian who lives in Malaysia, I have my fair share of visitors. My aim is to give my visitors a local experience. And, being in Malaysia, this definitely involves food! I take my visitors to the same eating place in Jalan Alor. I have been to this restaurant many, many times. When I arrive at the restaurant, I get a warm, Hi George! Of course, Jenny is there ...
tmimalaysia.wordpress.com
Brain Food | Stories to nourish the brain, heart, and soul. | Page 2
https://tmimalaysia.wordpress.com/page/2
Stories to nourish the brain, heart, and soul. Why I have sacked the President…and everyone else in this company! There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. Posted by George Aveling. On 16/12/2009 in Customer Service. A good example of service recovery. It was around 6.30pm and I was with my wife, Poh Lan. We were at La Bodega, a coffee shop cum tapas bar in Bangsar, just out side of Kuala ...At th...
SOCIAL ENGAGEMENT