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Customer Service Consulting Agency based out of Toronto, Canada with 20 years experience helping organizations improve their Customer Service - Let us simplify things for you!

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Eli Federman

29 De●●●●●Drive

Tho●●●ill , Ontario, l4j9j6

CA

1.90●●●●3690
ef●●●●@gmail.com

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Eli Federman

29 De●●●●●Drive

Tho●●●ill , Ontario, l4j9j6

CA

1.90●●●●3690
ef●●●●@gmail.com

View this contact

Eli Federman

29 De●●●●●Drive

Tho●●●ill , Ontario, l4j9j6

CA

1.90●●●●3690
ef●●●●@gmail.com

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Customer Service Consulting Agency based out of Toronto, Canada with 20 years experience helping organizations improve their Customer Service - Let us simplify things for you!
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Customer Service Simplified - Home | simplifyingservice.com Reviews

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Customer Service Consulting Agency based out of Toronto, Canada with 20 years experience helping organizations improve their Customer Service - Let us simplify things for you!

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1

Customer Service Simplified - BLOG

http://www.simplifyingservice.com/blog.html

One year limited warranty - Not nearly good enough. Is it a lack of research and development? Is product testing not rigorous enough? Is it too costly to guarantee the working order of something beyond the first year? So , why don't all companies stand behind their product? And why do some do so more than others? It comes down to the reality of integrating more and more electronics such as LED displays, increased automation and additional functionality. By adding such complexity. Companies are creating p...

2

SERVICES - Customer Service Simplified

http://www.simplifyingservice.com/services.html

SERVICES simplify and distinguish your Customer Experience. Strategy design and implementation - for all elements of customer service and call centre. Multichannel Service - phone, e-mail, web/chat, facebook/twitter and retail. Call Centre Management - inbound and outbound operations. Call Centre Support - technology, process, workforce management, reporting and quality. Call Centre Start Up and Integration - site opening, closing and consolidation. Of organizations cite complexity. Whatever the channel,...

3

ABOUT - Customer Service Simplified

http://www.simplifyingservice.com/about.html

ELI FEDERMAN . Founder and Lead Consultant. 20 years of management experience in customer service, sales and operations. Broad understanding of all customer channels with deep expertise in Call Centres. Large scale people leader accomplished at building employee engagement. Strategic thinker skilled at planning, implementation and road map development. Strong collaborator effective at process, project and budget management. Call Centre knowledge includes shared services, outsourcing and start up. Develo...

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An exploration of a life out of control and the struggle to reign it all back in. Wednesday, July 3, 2013. So, blogger has been giving me some issues as of late and I am fnially getting around to letting everyone know -. I have relocated my little piece of the internet over to http:/ simplifyingsam.wordpress.com/. Come join me at my new home? Wednesday, April 10, 2013. Good Habits . One day at a time! So how did I do in week one? Not too shabby. Hit my water everyday - and I'd been very slack on that!

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Customer Service Simplified - Home

It is possible to deliver great customer service and it starts with making things simple. Welcome to Customer Service Simplified! Help organizations simplify and distinguish their customer experience. Browse through this site for a few tips on where to begin - check out OUR SERVICES. And read OUR BLOGS . If you like what you see, I'd love to TALK TO YOU. Eli Federman, Founder and Lead Consultant. Their channel of choice. Resolution the first time. To be treated with respect.

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