faq.yourpoints.ebookers.com

Customer Service: Ways to receive help

Make sure that all words are spelled correctly. Use different words that mean the same thing. Why is YourPoints closing? What do I need to know about the entry formality (ESTA) required for the United States? Can I make a reservation over the phone? How long do I have to redeem my points? What is an excess charge? How do I contact the Sales and Service Teams for the YourPoints Loyalty Programme? Can I make a provisional booking or will you hold an option on a reservation for me? What is an e-ticket?

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Customer Service: Ways to receive help | faq.yourpoints.ebookers.com Reviews

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Make sure that all words are spelled correctly. Use different words that mean the same thing. Why is YourPoints closing? What do I need to know about the entry formality (ESTA) required for the United States? Can I make a reservation over the phone? How long do I have to redeem my points? What is an excess charge? How do I contact the Sales and Service Teams for the YourPoints Loyalty Programme? Can I make a provisional booking or will you hold an option on a reservation for me? What is an e-ticket?

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1 flights

2 hotels

3 flight hotel

4 cars

5 deals

6 help and contact

7 skip navigation

8 most popular answers

9 other suggested searches

10 did you mean

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Customer Service: Ways to receive help | faq.yourpoints.ebookers.com Reviews

https://faq.yourpoints.ebookers.com

Make sure that all words are spelled correctly. Use different words that mean the same thing. Why is YourPoints closing? What do I need to know about the entry formality (ESTA) required for the United States? Can I make a reservation over the phone? How long do I have to redeem my points? What is an excess charge? How do I contact the Sales and Service Teams for the YourPoints Loyalty Programme? Can I make a provisional booking or will you hold an option on a reservation for me? What is an e-ticket?

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faq.yourpoints.ebookers.com

1

What is an excess charge?

https://faq.yourpoints.ebookers.com/app/answers/detail/a_id/8438

Click to Rate this Answer. What is an excess charge? Although our rates are fully inclusive of all insurances there is always an excess to pay. This means in the event of accident/damage or theft you (the driver) will be expected to pay the first part of the claim. This can vary depending on the car you hire and the destination you are traveling to. Currently in the USA* there is no excess to pay providing you adhere to the terms and conditions. These charges vary by car type. Was this answer helpful?

2

How do I make a hotel reservation on the website?

https://faq.yourpoints.ebookers.com/app/answers/detail/a_id/8458

Click to Rate this Answer. How do I make a hotel reservation on the website? Tab at the top of any ebookers page. Enter the following information:. Where: City name, point of interest, or airport code of the location of the hotel you want to stay at, or by street address. Guests - from one (1) to four (4) guests. Additional search criteria: hotel chain, specific hotel, and star rating. The Hotel Search Results page will appear. Select the hotel and rate you want to book and click on "Select". Your reques...

3

Can I make a provisional booking or will you hold an option on a reservation for me?

https://faq.yourpoints.ebookers.com/app/answers/detail/a_id/8396

Click to Rate this Answer. Can I make a provisional booking or will you hold an option on a reservation for me? No ebookers is unable to make provisional bookings or give options. Flight pricing is highly dynamic and is changing all the time. The only way to guarantee the fare and seat(s) is to purchase the ticket. Was this answer helpful? Please tell us how we can make this answer more useful. Answers others found helpful. Can I make a reservation over the phone? How long do I have to redeem my points?

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Support Login

https://faq.yourpoints.ebookers.com/app/answers/detail/a_id/9645

Forgot your username or password? If you already have an account, enter your username and password. Forgot your username or password? Allow us to serve you better by enabling a faster line of communication. Get notifications when information you care about is updated. Customise your support interests. Create a New Account. Submit a question to our support team. Submit a question to our community. Chat directly with a member of our support team. How can we make this site more useful to you?

5

Can I make hotel reservations for someone else?

https://faq.yourpoints.ebookers.com/app/answers/detail/a_id/8461

Click to Rate this Answer. Can I make hotel reservations for someone else? Yes One can also book on behalf on someone else, we process traveller information separately. Was this answer helpful? Please tell us how we can make this answer more useful. Search by Keyword or Phrase. Booking Terms and Conditions. Site Terms and Conditions.

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Customer Service: Ways to receive help

Make sure that all words are spelled correctly. Use different words that mean the same thing. Why is YourPoints closing? What do I need to know about the entry formality (ESTA) required for the United States? Can I make a reservation over the phone? How long do I have to redeem my points? What is an excess charge? How do I contact the Sales and Service Teams for the YourPoints Loyalty Programme? Can I make a provisional booking or will you hold an option on a reservation for me? What is an e-ticket?

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