Enghouse Interactive Italia -ex Reitek- sviluppa software per Contact Center per i dipartimenti Marketing, Vendite, Customer Care, Help Desk e Credito.
http://www.enghouseinteractive.it/
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Enghouse Interactive Italia - Contact Center Software Home | enghouseinteractive.it Reviews
https://enghouseinteractive.it
Enghouse Interactive Italia -ex Reitek- sviluppa software per Contact Center per i dipartimenti Marketing, Vendite, Customer Care, Help Desk e Credito.
Blog di Enghouse Interactive Italia - Enghouse Interactive Italia -ex Reitek- sviluppa software per Contact Center per i dipartimenti Marketing, Vendite, Customer Care, Help Desk e Credito.
Per saperne di più su Enghouse Interactive Vai al sito. Visita il sito di Enghouse Interactive. WHITEPAPER: “Il Contact Center è morto! Viva il Contact Center! 12 gennaio 2017 /. Scarica il Whitepaper di Enghouse Interactive dedicato al mondo del Contact Center in Italia. Un’ampia panoramica dal mercato alle tecnologie, dalle normative alle previsioni per il 2017. Previsioni e Tecnologie per il Contact Center nel 2017. 9 gennaio 2017 /. Autore: Enghouse Interactive Italia. 19 dicembre 2016 /. In linea co...
enghouseinteractive.it
Know How per il Cloud - Enghouse Interactive Italia
https://www.enghouseinteractive.it/cloud/know-how
Voce, Email, Webchat, Web callback, Video, Social, SMS. Connettiti, comunica e collabora con i tuoi Clienti attraverso tutta la tua azienda. L’azienda connessa del futuro dovrà essere Digitale nel DNA per connettersi con successo ed evolversi coi propri clienti. Quality Management e Registrazione audio / video. Visualizza, controlla e migliora continuamente la performance. Siate proattivi anziché reattivi. Mantenete informati i vostri Clienti. Optimize Customer Access & Service. Viva il Contact Center!
Unified Communications - Enghouse Interactive Italia
https://www.enghouseinteractive.it/soluzioni/unified-communications
Voce, Email, Webchat, Web callback, Video, Social, SMS. Connettiti, comunica e collabora con i tuoi Clienti attraverso tutta la tua azienda. L’azienda connessa del futuro dovrà essere Digitale nel DNA per connettersi con successo ed evolversi coi propri clienti. Quality Management e Registrazione audio / video. Visualizza, controlla e migliora continuamente la performance. Siate proattivi anziché reattivi. Mantenete informati i vostri Clienti. Optimize Customer Access & Service. Viva il Contact Center!
Prodotti - Enghouse Interactive Italia
https://www.enghouseinteractive.it/prodotti
Voce, Email, Webchat, Web callback, Video, Social, SMS. Connettiti, comunica e collabora con i tuoi Clienti attraverso tutta la tua azienda. L’azienda connessa del futuro dovrà essere Digitale nel DNA per connettersi con successo ed evolversi coi propri clienti. Quality Management e Registrazione audio / video. Visualizza, controlla e migliora continuamente la performance. Siate proattivi anziché reattivi. Mantenete informati i vostri Clienti. Optimize Customer Access & Service. Viva il Contact Center!
Proactive Customer Engagement - Enghouse Interactive Italia
https://www.enghouseinteractive.it/soluzioni/proactive-customer-engagement
Voce, Email, Webchat, Web callback, Video, Social, SMS. Connettiti, comunica e collabora con i tuoi Clienti attraverso tutta la tua azienda. L’azienda connessa del futuro dovrà essere Digitale nel DNA per connettersi con successo ed evolversi coi propri clienti. Quality Management e Registrazione audio / video. Visualizza, controlla e migliora continuamente la performance. Siate proattivi anziché reattivi. Mantenete informati i vostri Clienti. Optimize Customer Access & Service. Viva il Contact Center!
Soluzioni Tecnologiche Software di Enghouse Interactive Italia
https://www.enghouseinteractive.it/soluzioni
Voce, Email, Webchat, Web callback, Video, Social, SMS. Connettiti, comunica e collabora con i tuoi Clienti attraverso tutta la tua azienda. L’azienda connessa del futuro dovrà essere Digitale nel DNA per connettersi con successo ed evolversi coi propri clienti. Quality Management e Registrazione audio / video. Visualizza, controlla e migliora continuamente la performance. Siate proattivi anziché reattivi. Mantenete informati i vostri Clienti. Optimize Customer Access & Service. Viva il Contact Center!
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Nuove Release Archivi - Blog di Enghouse Interactive Italia
https://blog.enghouseinteractive.it/category/nuove-release
Per saperne di più su Enghouse Interactive Vai al sito. Visita il sito di Enghouse Interactive. Categoria : Nuove Release. Nuove release Autunno-Inverno 2016. 3 novembre 2016 /. Autore: Enghouse Interactive Italia. Cloud PBX: nuova Attendant Console per Microsoft Skype for Business. 11 ottobre 2016 /. All’evento Microsoft Ignite 2016 di fine settembre, Enghouse Interactive ha svelato la soluzione Attendant Console nativa per Skype for Business Cloud PBX. 6 settembre 2016 /. 21 luglio 2016 /. EICC evolve ...
Demo aanvragen - Enghouse Interactive
http://enghouseinteractive.be/demo-aanvragen
Feature in de kijker. Het Voxtron Communication Center – contactcentersoftware. Vocal Coach – Medewerkers opvolgen – meeluisteren / bijsturen. Quality Monitoring Suite – Medewerkers opvolgen – recording & analyse. Oplossingen voor receptionisten en telefoonoproepen. In welke oplossing heeft u interesse? Call Billing and Reporting. Call Recording and Quality Management. Contact Center - Cloud-based. Contact Center - Premise-based. Development Tools (CT ADE). Knowledge Base and Forum Software.
CMI Magazine: la rivista della customer experience
http://www.cmimagazine.it/piano-editoriale-2015
Tutti i numeri 2012-2014. Gli speciali 2012 -2014. La rivista per chi ogni giorno lavora per migliorare la customer experience nel 2015 diventa un bimestrale in formato cartaceo, spedito in abbonamento. I sei numeri avranno un carattere monografico su questi temi:. CRM: la cultura del dato alla base della Customer Experience. Automazione dei servizi di assistenza. Workforce e Perfomance Management. Da Contact Center a Customer Engagement Center. Misurare e analizzare la soddisfazione del cliente. KPI per...
Nomine Archives - CMI: il magazine della Customer Experience, CRM e Customer service
http://www.cmimagazine.it/category/short-news/nomine
Tutti i numeri 2012-2014. Gli speciali 2012 -2014. 3 ott, 2016. Enza Fumarola nominata CCO di Altea Federation. Importanti esperienze a livello internazionale, profonda conoscenza del mercato e delle sue dinamiche, carriera di successo nell’IT, attenzione per il cliente: questo il profilo del nuovo Chief Customer Officer (CCO) di Altea Federation, Enza Fumarola, che è entrata a far parte del gruppo per creare e guidare la Customer Strategy,.. 7 lug, 2016. 17 giu, 2016. 8 giu, 2016. Marco Perovani è il nu...
Vilka funktioner/tjänster behöver du?
http://enghouseinteractive.se/produkter/trio-enterprise/vilka-funktionertjanster-behover-du
Call Center Software - IVR Solutions - Customer Interaction Management. Hur vill du möta dina kunder? Hur vill du arbeta? Vilka funktioner/tjänster behöver du? Enghouse Interactive on Twitter. Enghouse Interactive on LinkedIn. Enghouse Interactive on YouTube. Vilka funktioner/tjänster behöver du? Vilka funktioner/tjänster behöver du? Företagstjänster är de tilläggstjänster i produktpaketet som ger ert företag möjlighet att skapa er egen unika lösning som passar er och era kunder bäst. Trio Calendar Conne...
Hur vill du möta dina kunder?
http://enghouseinteractive.se/produkter/trio-enterprise/hur-vill-du-mota-dina-kunder
Call Center Software - IVR Solutions - Customer Interaction Management. Hur vill du möta dina kunder? Hur vill du arbeta? Vilka funktioner/tjänster behöver du? Enghouse Interactive on Twitter. Enghouse Interactive on LinkedIn. Enghouse Interactive on YouTube. Hur vill du möta dina kunder? Hur vill du möta dina kunder? Tolka text i mail. Möjlighet till självbetjäning den inringande erbjuds att via IVR (knapptryckningar eller röststyrning) göra sina menyval för att smidigt och snabbt lotsas fram till rätt ...
Enghouse Interactive - Services
http://enghouseinteractive.es/services
Ponte en contacto con nosotros. Enghouse Interactive proporciona la tecnología y experiencia para maximizar el valor de cada interacción con clientes. Centro de contacto multicanal. Consolas de operadora de centralita. Optimización de la plantilla (WFM). Proveedor de servicios de centros de contacto. Consolas de operadora de centralita. Consola Arc Pro para Cisco. Consola de operadora para Microsoft Lync. Control de la calidad. Grabación asequible de llamadas. Gestión de la plantilla. Utilizamos un plant...
Formación
http://enghouseinteractive.es/services/formacion
Ponte en contacto con nosotros. Enghouse Interactive proporciona la tecnología y experiencia para maximizar el valor de cada interacción con clientes. Centro de contacto multicanal. Consolas de operadora de centralita. Optimización de la plantilla (WFM). Proveedor de servicios de centros de contacto. Consolas de operadora de centralita. Consola Arc Pro para Cisco. Consola de operadora para Microsoft Lync. Control de la calidad. Grabación asequible de llamadas. Gestión de la plantilla. 8211; minimice sus ...
Produkter
http://enghouseinteractive.se/produkter
Call Center Software - IVR Solutions - Customer Interaction Management. Hur vill du möta dina kunder? Hur vill du arbeta? Vilka funktioner/tjänster behöver du? Enghouse Interactive on Twitter. Enghouse Interactive on LinkedIn. Enghouse Interactive on YouTube. Anytime – Anywhere – Anyhow. Enghouse i norden och globalt. Kommunikation som tjänst (KST) / Hosting. KST kan levereras som hostad eller kundplacerad lösning. I ett KSTupplägg är det leverantören som ansvarar för systemdriften. Det är lättar...Välje...
3:e partsinformation
http://enghouseinteractive.se/partners/3e-partsinformation
Call Center Software - IVR Solutions - Customer Interaction Management. Hur vill du möta dina kunder? Hur vill du arbeta? Vilka funktioner/tjänster behöver du? Enghouse Interactive on Twitter. Enghouse Interactive on LinkedIn. Enghouse Interactive on YouTube. På denna sida finns 3:e partsinformation uppdelat enligt kategorierna nedan. Är du partner hittar du detaljerad information på vår partnerwebb, logga in här. Är du slutkund, kontakta din återförsäljare för mer information.
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Contact Center & Customer Service Solutions - Enghouse Interactive
Australia / NZ / Asia. TouchPoint Attendant for Skype for Business. Intuitive Workflow Call Handling Solution. Your receptionist or operator center is often the first point of contact with your organization, so it’s vital you create a positive impression by dealing with callers’ inquiries efficiently. Customer access from any channel Voice, Email, Webchat, Video, Social, SMS. Continuously view, monitor and improve performance. Unified Communications in the Digital Age. Enterprise Search & Discovery.
Enghouse Interactive
Unified Communication in the Digital Age. Certified with the Best. Solutions for Skype for Business. Reception & Call Handling. Quality & Control. Call, Screen & Interaction Recording. Call, Billing & Reporting. Gain the benefits of dealing with a fast moving, dynamic, global organisation. Enghouse can bring together expertise with Microsoft, Cisco, Avaya, NEC and other leading vendors. Access to resources needed to help you sell Enghouse Interactive solutions. Review the options and leading partner.
Enghouse Interactive - Call Center Software - IVR Solutions - Customer Interaction Management
Call Center Software - IVR Solutions - Customer Interaction Management. Wie kann ich meine Investition in Lync realisieren? Ganz einfach kundenorientierter Service – wie geht das? Welche Vorteile bringt die Cloud meinem Contact Center? Contact Center: Service Provider. Vermittlungsplatz für Avaya CS1000. Vermittlungsplatz für Microsoft Lync. Call Management und Reporting. Kontaktieren Sie den Support. Events & Webinare. Wir in der Presse. Enghouse Interactive on Twitter. Enghouse Interactive on LinkedIn.
Enghouse Interactive — Call Center Software - IVR Solutions - Customer Interaction Management
Call Center Software - IVR Solutions - Customer Interaction Management. Hvordan vil du møde dine kunder? Hvordan vil du arbejde? Hvilke funktioner/tjenester har du brug for? Vision 80/20 for Microsoft Lync. Enghouse Interactive on Twitter. Enghouse Interactive on LinkedIn. Enghouse Interactive on YouTube. Vi støtter de Danske Hospitalsklovnes arbejde for at sprede glæde blandt børn på de danske hospitaler. Som en af vores partnere er du velkommen at besøge vores partner web.
Enghouse Interactive — Enghouse Interactive proporciona la tecnología y experiencia para maximizar el valor de cada interacción con clientes
Ponte en contacto con nosotros. Enghouse Interactive proporciona la tecnología y experiencia para maximizar el valor de cada interacción con clientes. Centro de contacto multicanal. Consolas de operadora de centralita. Optimización de la plantilla (WFM). Proveedor de servicios de centros de contacto. Consolas de operadora de centralita. Consola Arc Pro para Cisco. Consola de operadora para Microsoft Lync. Control de la calidad. Grabación asequible de llamadas. Gestión de la plantilla. Más en los medios.
Enghouse Interactive Italia - Contact Center Software Home
Voce, Email, Webchat, Web callback, Video, Social, SMS. Connettiti, comunica e collabora con i tuoi Clienti attraverso tutta la tua azienda. L’azienda connessa del futuro dovrà essere Digitale nel DNA per connettersi con successo ed evolversi coi propri clienti. Quality Management e Registrazione audio / video. Visualizza, controlla e migliora continuamente la performance. Siate proattivi anziché reattivi. Mantenete informati i vostri Clienti. Optimize Customer Access & Service. Per il mercato Enterprise.
Enghouse Interactive — Call Center Software - IVR Solutions - Customer Interaction Management
Call Center Software - IVR Solutions - Customer Interaction Management. Hvordan vil du møte kundene dine? Hvordan vil du arbeide? Hvilke funksjoner/tjenester trenger du? Vision 80/20 viderekoblingssystem og verktøy for sentralbordmedarbeidere. Vision 80/20 for Microsoft Lync. Enghouse Interactive on Twitter. Enghouse Interactive on LinkedIn. Enghouse Interactive on YouTube. Våre samarbeidspartnere er velkommen til å besøke våre partnernett. Du finner oss i skyen.
Enghouse Interactive — Call Center Software - IVR Solutions - Customer Interaction Management
Call Center Software - IVR Solutions - Customer Interaction Management. Hur vill du möta dina kunder? Hur vill du arbeta? Vilka funktioner/tjänster behöver du? Enghouse Interactive on Twitter. Enghouse Interactive on LinkedIn. Enghouse Interactive on YouTube. Vi söker ständigt nya talanger. Håll utkik efter lediga tjänster här. Som partner till oss är du välkommen att besöka våra partnerwebbar. Vi har ca 3000 kunder i olika branscher i offentlig och privat sektor i Norden.
Your Trusted Telecommunications Technology Partner | Enghouse Networks
Visual Network & Customer Intelligence. InCharge Online Business Portal. Dynamic Network Configuration Manager DNCM. GIS Mapping & Network Engineering. Network Security, Control & Routing Automation. Diameter Routing Agent (DRA). Diameter Edge Agent (DEA). Diameter Load Balancer (DLB). Network Emergency Warning System (NEWS). Mobile Value Added Services. Intuition The Service Creation Platform. Contact Center Service Provider (CCSP). Events, Current & Upcoming. Join us and meet our experts! NbspPalm Spri...
Enghouse Interactive Partners — Call Center Software - IVR Solutions - Customer Interaction Management
Call Center Software - IVR Solutions - Customer Interaction Management. Enghouse Interactive Partner Portal. Welcome to the Enghouse Interactive Partner Portal. This site has been developed to assist our partners, and is only accessible with an portal username and password. If you have been provided with these details, please log in. Click here to register as an Enghouse Interactive Partner. Enghouse Interactive on Twitter. Enghouse Interactive on LinkedIn. Enghouse Interactive on YouTube.
Enghouse Transportation
Clients and Case Studies. Enghouse Transportation enhances transportation operations with software solutions that maximize efficiencies and enhance customer communications. For over 33 years, our enterprise solutions have helped improve transportation services of all sizes throughout North America. We continue to change the way people travel by providing intelligent solutions for intelligent transportation. Our best of breed solutions have been tailored to support all of the following:.
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