callrica.co.za
Outsource your call centre to South AfricaSouth Africa call centre outsourcing expert consultants
http://callrica.co.za/
South Africa call centre outsourcing expert consultants
http://callrica.co.za/
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Outsource your call centre to South Africa | callrica.co.za Reviews
https://callrica.co.za
South Africa call centre outsourcing expert consultants
callrica.co.za
South Africa Infrastructure
http://callrica.co.za/why_sa_infrastructure.htm
South Africa, which supplies two-thirds of Africa's electricity, is one of the four cheapest electricity producers in the world. Parastatal Eskom is among the top five utilities in the world in terms of size and sales. Eskom's 24 power stations, with a nominal capacity of 40 585 megawatts power, operate 365 days a year. It supplies approximately 95% of the country's electricity requirements, which equals more than half of the electricity generated on the African continent. Air traffic control is provided...
Call Centre Offshore Countries
http://callrica.co.za/why_sa_country_comparisons.htm
Large pool of multi-cultural and multi-lingual labour. Excellent infrastructure (telecoms), including lowest long-distance call cost in the world. Acceptable English accent for US and UK. Favourable exchange rate against US$. Regional hub of Asia. Time zones unsuitable for Europe. Labour costs are not as low as other areas such as India. Removed from main continents. Large, well-educated, multilingual, IT-skilled, young labour force. Strong IT network and infrastructure. High level of staff turnover.
About Callrica
http://callrica.co.za/callrica_about_us.htm
Callrica is specialist consultancy, providing a niche range of products and services for the call centre market. Callrica is not affiliated to any of the traditional call centre players, such as the outsourcers or technology vendors. This independence ensures that client's receive complete and unbiased service from callrica. Our industry experience and national database of outsourcers, vendors and consultants makes Callrica the number one choice for anyone wishing best of breed call centre expertise.
South Africa economy
http://callrica.co.za/why_sa_socioeconomic_factors.htm
Economic and Commercial environment. South Africa has the largest economy in Africa, with a business sector that dominates the continent. The country boasts an affluent market and business hub, with ample high-quality commercial property available in all the major centres at affordable rates. South Africa's business environment is positive, with a low political and security risk, says London-based business risk assessment consultancy Control Risks Group. When ranked against other economies, South Africa'...
Compelling reasons to outsource your call centre to South Africa
http://callrica.co.za/why_sa_reaons_to_outsource.htm
Compelling reasons to outsource your call centre to South Africa. Lower cost base (cheaper labour and exchange rate). Quality and cultural affinity. SA literacy rates are in the region of 84% (24% higher than that of India). Affluent market and business hub. Excellent telephone system (Telkom) and costs are increasingly more competitive. SA has two cable back bones and far greater technical resilience than India. Neutral accents which are well received in the US and UK markets.
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Outsource your call centre to South Africa
Why outsource to South Africa. The South African Call Centre industry has evolved rapidly over the past ten years, gaining in experience and knowledge. Call centres in specific sectors of the industry, such as financial services, healthcare, travel and utilities are well integrated and perform above industry benchmarks in most key areas of performance. The international business community has demonstrated its confidence in South Africa by placing more than 2500 seats in the country in the past three years.
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